Terms & Conditions

Cancellation Policy

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​Booking cancellation

By completing a booking through our website, you agree to these cancellation terms.

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Cancellation before arrival

• Cancellations made more than 60 days before the scheduled arrival: full refund.

• Cancellations made 30–60 days before arrival: 50% refund.

• Cancellations made less than 30 days before arrival: no refund.

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Changes to your booking

Requests to change your arrival date, departure date, or room type are subject to availability. If the new booking period has a different price, the difference will be charged or refunded accordingly.

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No-show

If you do not arrive on your scheduled check-in date and have not contacted us, your booking may be cancelled and payments will not be refunded.

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Early departure

If you decide to leave before the agreed end date, we cannot guarantee a refund for unused nights.

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Exceptional circumstances

If unexpected events outside your control prevent your stay, please contact us as soon as possible. We will review each situation individually and try to find a reasonable solution.

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Acceptance

By sending a booking request, you confirm that you have read and accepted this cancellation policy.